Following are the steps to download and login into Oracle RightNow CX Cloud Service:
- Open the browser(Internet Explorer) and enter the following url: http://<your_site>.custhelp.com/cgi-bin/<your_interface>.cfg/php/admin/launch.php
- Click on Install Oracle RightNow CX Cloud Service
- Once the download completes, login window opens. To open the same site in future, you can launch the client by selecting Start menu > All Programs > RightNow > RightNow <your site name>
- Enter User name and password assigned.
- click on Login button. The Cx console opens after the system updates and loads all necessary support files.