Following are the steps to download and  login into Oracle RightNow CX Cloud Service:

 

  1. Open the browser(Internet Explorer) and enter the following url:  http://<your_site>.custhelp.com/cgi-bin/<your_interface>.cfg/php/admin/launch.php
  2. Click on Install Oracle RightNow CX Cloud Service
  3. Once the download completes, login window opens. To open the same site in future, you can launch the client by selecting Start menu > All Programs > RightNow > RightNow <your site name> 
  4. Enter User name and password assigned.
  5. click on Login button. The Cx console  opens after the system  updates and loads all necessary support files.