Named events are a great way to both chain rules and extend rules with add-ins. To create a simple rule using named events, open a test incident workspace and:

Add a comment

System attributes are fields that can be added to standard objects, such as Contact, Incident, Answer, Opportunity and Organization objects. You can select data types, indices, and define relationships for these fields.

Add a comment

The Oracle Service Cloud documentation includes detailed help for product configuration and customization, installation and upgrade procedures, release notes and service pack information, archived versions for previous releases, and additional guides.

Add a comment